- Detected by Pingoru
- May 07, 2026, 05:29 PM UTC
- Resolved
- May 11, 2026, 09:06 PM UTC
- Duration
- 4d 3h
Affected: Jive Cloud US RegionJive Cloud EU RegionJive Hosted EU Region
Timeline · 8 updates
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investigating May 07, 2026, 05:29 PM UTC
We are currently investigating an issue where User Profiles throw system errors and cannot be viewed.
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identified May 08, 2026, 02:39 AM UTC
Our teams have identified the issue and a fix is in the process of being implemented.
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identified May 08, 2026, 03:30 AM UTC
We are continuing to work on a fix for this issue.
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identified May 08, 2026, 04:19 PM UTC
We are continuing to work on a fix for this issue.
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monitoring May 10, 2026, 12:44 AM UTC
The issue has been fixed and services are operating normally again at this time. We are continuing to closely monitor the situation to ensure ongoing stability and will provide further updates if necessary.
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monitoring May 10, 2026, 09:45 AM UTC
We are continuing to monitor.
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monitoring May 10, 2026, 08:24 PM UTC
We are continuing to monitor the situation.
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resolved May 11, 2026, 09:06 PM UTC
The incident has been resolved
Read the full incident report →
- Detected by Pingoru
- Mar 11, 2026, 08:58 PM UTC
- Resolved
- Mar 13, 2026, 12:19 AM UTC
- Duration
- 1d 3h
Affected: Jive Cloud US Region
Timeline · 3 updates
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investigating Mar 11, 2026, 08:58 PM UTC
We are currently aware of an issue affecting Jive Cloud where the activity feed and new post indicators may not update correctly. The issue is currently under investigation.
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monitoring Mar 12, 2026, 12:05 AM UTC
We have resolved the issue affecting Jive Cloud where the activity feed and new post indicators was not updating correctly. We will continue to monitor the situation.
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resolved Mar 13, 2026, 12:19 AM UTC
We have confirmed that the activity feed and new post indicators are now loading correctly and this issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 11, 2026, 06:16 PM UTC
- Resolved
- Mar 12, 2026, 03:13 AM UTC
- Duration
- 8h 56m
Affected: Video USVideo EU
Timeline · 3 updates
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investigating Mar 11, 2026, 06:16 PM UTC
We are currently aware of an issue affecting Jive Cloud where some videos may become stuck in the encoding process or enter an error state, preventing them from processing correctly. Our team is actively investigating the issue and working on a resolution.
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monitoring Mar 11, 2026, 07:52 PM UTC
A fix has been deployed, and we are currently monitoring the results.
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resolved Mar 12, 2026, 03:13 AM UTC
The issue with videos stuck in encoding or error state has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 08, 2026, 04:34 PM UTC
- Resolved
- Mar 10, 2026, 10:06 PM UTC
- Duration
- 2d 5h
Affected: StreetSmart
Timeline · 6 updates
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investigating Mar 08, 2026, 04:34 PM UTC
We are currently experiencing issues related to shifts, jobs and device connectivity and currently investigating the behavior.
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monitoring Mar 08, 2026, 05:52 PM UTC
A fix has been implemented and we are monitoring the results. In case you face further issues, please contact the Streetsmart Support Team.
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monitoring Mar 09, 2026, 03:51 AM UTC
The issues haven't been reported now. We are continuing to monitor this.
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monitoring Mar 10, 2026, 04:17 AM UTC
No further issues have been reported at this time, and we continue to monitor this.
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monitoring Mar 10, 2026, 12:17 PM UTC
We are continuing to monitor for any further issues.
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resolved Mar 10, 2026, 10:06 PM UTC
The issues with shifts, jobs and device connectivity have been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 28, 2026, 02:02 PM UTC
- Resolved
- Mar 10, 2026, 11:01 PM UTC
- Duration
- 10d 8h
Affected: StreetSmart
Timeline · 9 updates
Read the full incident report →
- Detected by Pingoru
- Feb 17, 2026, 08:11 PM UTC
- Resolved
- Feb 18, 2026, 10:30 PM UTC
- Duration
- 1d 2h
Affected: StreetSmart
Timeline · 4 updates
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investigating Feb 17, 2026, 08:11 PM UTC
We have received a number of reports about people being unable to log in to Streetsmart. We are currently investigating the issue and assessing the blast radius. Users facing the issue should create a support ticket.
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identified Feb 17, 2026, 11:37 PM UTC
We have identified the issue causing login and sync issues with the StreetSmart app. Our Infrastructure team has implemented a fix for the login issues, and we are working on a fix for the sync issues.
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monitoring Feb 18, 2026, 11:35 AM UTC
The issue causing login and sync issues for Streetsmart has now been resolved. We are actively monitoring the situation to ensure that there are no further issues.
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resolved Feb 18, 2026, 10:30 PM UTC
We have now resolved the login issues for Streetsmart.
Read the full incident report →
- Detected by Pingoru
- Feb 06, 2026, 09:39 AM UTC
- Resolved
- Feb 10, 2026, 10:34 PM UTC
- Duration
- 4d 12h
Affected: Website
Timeline · 13 updates
Read the full incident report →
- Detected by Pingoru
- Jan 26, 2026, 09:50 AM UTC
- Resolved
- Jan 29, 2026, 03:28 AM UTC
- Duration
- 2d 17h
Affected: StreetSmart
Timeline · 5 updates
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investigating Jan 26, 2026, 09:50 AM UTC
We are investigating an issue were some of our users are not able to refresh locations. We are working on this with High priority
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identified Jan 27, 2026, 01:40 AM UTC
We have identified the issue impacting location refreshes. We continue to treat this issue with high priority and will provide another update as soon as we have confirmation of resolution or next steps.
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identified Jan 27, 2026, 01:41 AM UTC
We have identified the issue impacting location refreshes. We continue to treat this issue with high priority and will provide another update as soon as we have confirmation of resolution or next steps.
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monitoring Jan 28, 2026, 11:47 PM UTC
The issue impacting location refreshes for Streetsmart has now been resolved. We are actively monitoring the situation to ensure that there are no further issues.
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resolved Jan 29, 2026, 03:28 AM UTC
The issue affecting location refreshes for StreetSmart has been resolved. Please contact Support if you experience any further issues.
Read the full incident report →
- Detected by Pingoru
- Jan 24, 2026, 03:22 AM UTC
- Resolved
- Jan 25, 2026, 02:58 PM UTC
- Duration
- 1d 11h
Affected: Placeable
Timeline · 3 updates
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investigating Jan 24, 2026, 03:22 AM UTC
Intermittent Service Disruptions - Under certain conditions, the Placeable service is not completing graceful restarts as expected. - During these periods, system load increases, which may impact availability. Current actions: - Implementing fixes to ensure restart procedures complete without blocking - Reviewing recent changes that may have contributed to this behavior We are actively investigating the issue and will post further updates as progress is made.
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monitoring Jan 24, 2026, 08:18 AM UTC
A fix has been implemented and we are monitoring the service.
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resolved Jan 25, 2026, 02:58 PM UTC
The incident has been resolved and all services are operating normally.
Read the full incident report →
- Detected by Pingoru
- Jan 15, 2026, 04:09 PM UTC
- Resolved
- Jan 17, 2026, 02:04 PM UTC
- Duration
- 1d 21h
Affected: StreetSmart
Timeline · 3 updates
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investigating Jan 15, 2026, 04:09 PM UTC
We are currently investigating reports of intermittent 504 errors when attempting to login via web (may be impacting other services too)
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monitoring Jan 15, 2026, 04:30 PM UTC
A fix has been implemented and we are monitoring
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resolved Jan 17, 2026, 02:04 PM UTC
The incident has been resolved and all services are operating normally.
Read the full incident report →
- Detected by Pingoru
- Dec 29, 2025, 02:32 PM UTC
- Resolved
- Dec 30, 2025, 12:25 AM UTC
- Duration
- 9h 53m
Affected: StreetSmart
Timeline · 3 updates
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investigating Dec 29, 2025, 02:32 PM UTC
We are investigating an issue affecting email delivery for forms and reports. Some emails may be delayed or not delivered as expected. We will provide updates as more information becomes available.
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monitoring Dec 29, 2025, 04:02 PM UTC
We have identified and resolved an issue affecting the delivery of scheduled and manual email reports in StreetSmart. The system is now fully operational and emails are being delivered as expected. If you continue to experience issues, please contact support.
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resolved Dec 30, 2025, 12:25 AM UTC
The issue affecting email delivery for forms and reports has been resolved. Emails are now being delivered as expected.
Read the full incident report →
- Detected by Pingoru
- Dec 29, 2025, 02:49 AM UTC
- Resolved
- Dec 29, 2025, 04:30 AM UTC
- Duration
- 1h 40m
Affected: StreetSmart
Timeline · 2 updates
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investigating Dec 29, 2025, 02:49 AM UTC
We are currently investigating an issue affecting login access to the Web Portal (https://web.streetsmartmobile.com/). Some users may encounter errors or be unable to authenticate successfully. Our team is actively working to identify the root cause and restore normal service as quickly as possible. We will provide updates as more information becomes available.
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resolved Dec 29, 2025, 04:30 AM UTC
This incident has been resolved now.
Read the full incident report →
Critical December 26, 2025 - Detected by Pingoru
- Dec 26, 2025, 06:19 PM UTC
- Resolved
- Dec 30, 2025, 12:33 AM UTC
- Duration
- 3d 6h
Affected: StreetSmart
Timeline · 12 updates
Read the full incident report →
- Detected by Pingoru
- Dec 05, 2025, 12:56 AM UTC
- Resolved
- Dec 05, 2025, 09:34 AM UTC
- Duration
- 8h 37m
Affected: Website
Timeline · 4 updates
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investigating Dec 05, 2025, 12:56 AM UTC
We are currently investigating this issue.
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identified Dec 05, 2025, 03:51 AM UTC
We have identified the issue impacting FogBugz On-Demand users, who may be unable to save wiki edits. We are working on implementing a solution.
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monitoring Dec 05, 2025, 07:13 AM UTC
A solution for the issue has been deployed to production. All functionality is back to normal. We are monitoring to confirm the issue is resolved completely.
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resolved Dec 05, 2025, 09:34 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 18, 2025, 01:32 PM UTC
- Resolved
- Nov 18, 2025, 10:59 PM UTC
- Duration
- 9h 27m
Affected: DNN Software
Timeline · 3 updates
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investigating Nov 18, 2025, 01:32 PM UTC
We are currently experiencing an ongoing Cloudflare incident that is impacting https://store.dnnsoftware.com/. You can follow the upstream incident here: https://www.cloudflarestatus.com/ We are actively monitoring the situation and will continue to provide updates as Cloudflare works toward a resolution.
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monitoring Nov 18, 2025, 03:29 PM UTC
Cloudflare has resolved the issue and we are now monitoring the issue
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resolved Nov 18, 2025, 10:59 PM UTC
The Cloudflare outage has now been resolved: https://www.cloudflarestatus.com/
Read the full incident report →
- Detected by Pingoru
- Nov 14, 2025, 01:16 AM UTC
- Resolved
- Nov 14, 2025, 01:55 AM UTC
- Duration
- 39m
Affected: DNN Software
Timeline · 2 updates
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investigating Nov 14, 2025, 01:16 AM UTC
Our team is currently investigating an issue where https://dnnsoftware.com/ is down, We will provide further updates as they become available.
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resolved Nov 14, 2025, 01:55 AM UTC
The incident is now resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 29, 2025, 08:44 PM UTC
- Resolved
- Oct 30, 2025, 01:48 PM UTC
- Duration
- 17h 3m
Affected: Placeable
Timeline · 2 updates
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identified Oct 29, 2025, 08:44 PM UTC
Some of the Placeable features that rely on the Bing API are currently down due to the ongoing Bing outage https://azure.status.microsoft/en-us/status. We are investigating the issue further.
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resolved Oct 30, 2025, 01:48 PM UTC
The incident impacting Placeable features that rely on the Bing API has been resolved. The application is now fully operational again.
Read the full incident report →
- Detected by Pingoru
- Oct 24, 2025, 05:37 PM UTC
- Resolved
- Oct 25, 2025, 06:33 AM UTC
- Duration
- 12h 56m
Affected: Kiln
Timeline · 4 updates
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investigating Oct 24, 2025, 05:37 PM UTC
Our site is experiencing occasional interruptions, and some users may encounter 503 errors or login issues. We’re investigating the situation and working to stabilize the site.
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monitoring Oct 24, 2025, 09:45 PM UTC
We have resolved the initial issues with Kiln sites loading, and while we are continuing to monitor high CPU and Java heap utilization, the system is currently stable.
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monitoring Oct 25, 2025, 06:33 AM UTC
This Incident has been resolved
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resolved Oct 25, 2025, 06:33 AM UTC
This incident has been resolved.
Read the full incident report →
Critical October 20, 2025 - Detected by Pingoru
- Oct 20, 2025, 11:11 AM UTC
- Resolved
- Oct 20, 2025, 11:16 PM UTC
- Duration
- 12h 4m
Affected: AcornAPPS22EnterpriseOnDemandAPIJive Cloud US RegionEPMLEnterpriseCases/Case HistoryAnswerHubJive Hosted US RegionDNN Software4GovDatabaseKhoros Test componentElasticSearchFirm58EmailSearch USKilnCloud Analytics USPluginsInbox/News USUser ManagementRewards USWebsiteIntegrations USVideo USScaleArcMobile Push USStreetSmartDoc-Converter USTradebeam iSupplyKnovaSococoThrive CommunityPlaceableMyPersonasEloquensGRID
Timeline · 2 updates
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identified Oct 20, 2025, 11:11 AM UTC
AWS has confirmed increased error rates and latencies affecting multiple services in the US-EAST-1 region. The incident is currently classified as "Degraded" by AWS. You may experience slowness, timeouts, or trouble accessing some parts of platform and services. We're closely monitoring the situation and will keep you updated as AWS provides more information.
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resolved Oct 20, 2025, 11:16 PM UTC
AWS has confirmed that the outage in the US-EAST-1 region has now been resolved, and all services are operational.
Read the full incident report →
- Detected by Pingoru
- Oct 08, 2025, 11:00 AM UTC
- Resolved
- Oct 08, 2025, 03:16 PM UTC
- Duration
- 4h 15m
Affected: APICases/Case HistoryKilnUser Management
Timeline · 3 updates
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investigating Oct 08, 2025, 11:00 AM UTC
We have been made aware of an issue with Fogbugz sites failing to load due to JSON API errors or internal error 500 and we are investigating.
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monitoring Oct 08, 2025, 01:37 PM UTC
A fix has been implemented, and we are now monitoring the results.
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resolved Oct 08, 2025, 03:16 PM UTC
This incident has been resolved.
Read the full incident report →
Critical September 29, 2025 - Detected by Pingoru
- Sep 29, 2025, 04:52 PM UTC
- Resolved
- Sep 30, 2025, 11:26 PM UTC
- Duration
- 1d 6h
Affected: Jive Cloud US RegionJive Cloud EU Region
Timeline · 3 updates
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investigating Sep 29, 2025, 04:52 PM UTC
Our team is investigating an issue where the Jive Cloud sites are returning CloudFront 502 Errors.
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monitoring Sep 29, 2025, 07:47 PM UTC
We have implemented the fix and believe that the incident is resolved. We are currently monitoring the situation.
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resolved Sep 30, 2025, 11:26 PM UTC
We have closely monitored this situation since implementing the fix, and we have observed no further instances of this issue. We are considering the incident resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 23, 2025, 03:35 AM UTC
- Resolved
- Sep 30, 2025, 11:06 PM UTC
- Duration
- 7d 19h
Affected: APIWebsite
Timeline · 16 updates
Read the full incident report →
- Detected by Pingoru
- Sep 14, 2025, 10:13 PM UTC
- Resolved
- Sep 15, 2025, 01:43 AM UTC
- Duration
- 3h 30m
Affected: Jive Cloud EU RegionSearch EUCloud Analytics EUInbox/News EURewards EUIntegrations EUVideo EUMobile Push EUDoc-Converter EU
Timeline · 3 updates
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identified Sep 14, 2025, 10:13 PM UTC
We have identified an outage affecting the Jive Cloud EU cluster following a recent SSL certificate update. Our DevOps team is actively investigating the issue and working with priority to restore normal operations as quickly and safely as possible. We understand the impact this may have on our customers and sincerely apologize for the inconvenience. Further updates will be shared as soon as additional progress is made.
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monitoring Sep 14, 2025, 11:02 PM UTC
We are pleased to report that the root cause of the outage has been identified and a corrective fix is currently being deployed. Early validations have demonstrated positive results, indicating that the solution is effective. The fix is now being rolled out across the entire EU cluster. This process is expected to take approximately 120 minutes to complete, after which full service restoration is anticipated. Our teams will continue to actively monitor the deployment to ensure stability and reliability throughout the cluster. We remain committed to keeping our customers informed and will provide a final update once the resolution has been fully confirmed.
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resolved Sep 15, 2025, 01:43 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 10, 2025, 07:42 PM UTC
- Resolved
- Sep 11, 2025, 03:56 AM UTC
- Duration
- 8h 13m
Affected: APIWebsite
Timeline · 3 updates
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investigating Sep 10, 2025, 07:42 PM UTC
We’re investigating elevated 500 responses from the JSON API endpoint /api/0, which is causing site load failures.
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monitoring Sep 10, 2025, 08:02 PM UTC
Service has stabilized. Errors from /api/0 (“Could not load /api/0 — 500 Internal Error”) have cleared, and sites are loading normally.
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resolved Sep 11, 2025, 03:56 AM UTC
This incident has been resolved.
Read the full incident report →
Critical September 4, 2025 - Detected by Pingoru
- Sep 04, 2025, 03:37 AM UTC
- Resolved
- Sep 04, 2025, 08:44 AM UTC
- Duration
- 5h 7m
Affected: Jive Cloud EU Region
Timeline · 3 updates
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investigating Sep 04, 2025, 03:37 AM UTC
We are aware of an issue where customers are not able to access their Jive instances and are actively investigating this.
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monitoring Sep 04, 2025, 06:03 AM UTC
A fix has been implemented and we are monitoring the same.
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resolved Sep 04, 2025, 08:44 AM UTC
A permanent fix has been introduced successfully, and the issue has subsequently been resolved. Please let us know if you still encounter any issues through the usual channels.
Read the full incident report →
