IgniteTech experienced a major incident on December 29, 2025 affecting StreetSmart, lasting 9h 53m. The incident has been resolved; the full update timeline is below.
Affected components
StreetSmart
Update timeline
- investigating Dec 29, 2025, 02:32 PM UTC
We are investigating an issue affecting email delivery for forms and reports. Some emails may be delayed or not delivered as expected. We will provide updates as more information becomes available.
- monitoring Dec 29, 2025, 04:02 PM UTC
We have identified and resolved an issue affecting the delivery of scheduled and manual email reports in StreetSmart. The system is now fully operational and emails are being delivered as expected. If you continue to experience issues, please contact support.
- resolved Dec 30, 2025, 12:25 AM UTC
The issue affecting email delivery for forms and reports has been resolved. Emails are now being delivered as expected.