IgniteTech incident

FogBugz On-Demand users may be unable to save wiki edits

Minor Resolved View vendor source →

IgniteTech experienced a minor incident on December 5, 2025 affecting Website, lasting 8h 37m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 12:56 AM UTC
Resolved
Dec 05, 2025, 09:34 AM UTC
Duration
8h 37m
Detected by Pingoru
Dec 05, 2025, 12:56 AM UTC

Affected components

Website

Update timeline

  1. investigating Dec 05, 2025, 12:56 AM UTC

    We are currently investigating this issue.

  2. identified Dec 05, 2025, 03:51 AM UTC

    We have identified the issue impacting FogBugz On-Demand users, who may be unable to save wiki edits. We are working on implementing a solution.

  3. monitoring Dec 05, 2025, 07:13 AM UTC

    A solution for the issue has been deployed to production. All functionality is back to normal. We are monitoring to confirm the issue is resolved completely.

  4. resolved Dec 05, 2025, 09:34 AM UTC

    This incident has been resolved.