IgniteTech incident

Streetsmart login issues

Major Resolved View vendor source →
Started
Feb 17, 2026, 08:11 PM UTC
Resolved
Feb 18, 2026, 10:30 PM UTC
Duration
1d 2h
Detected by Pingoru
Feb 17, 2026, 08:11 PM UTC

Affected components

StreetSmart

Update timeline

  1. investigating Feb 17, 2026, 08:11 PM UTC

    We have received a number of reports about people being unable to log in to Streetsmart. We are currently investigating the issue and assessing the blast radius. Users facing the issue should create a support ticket.

  2. identified Feb 17, 2026, 11:37 PM UTC

    We have identified the issue causing login and sync issues with the StreetSmart app. Our Infrastructure team has implemented a fix for the login issues, and we are working on a fix for the sync issues.

  3. monitoring Feb 18, 2026, 11:35 AM UTC

    The issue causing login and sync issues for Streetsmart has now been resolved. We are actively monitoring the situation to ensure that there are no further issues.

  4. resolved Feb 18, 2026, 10:30 PM UTC

    We have now resolved the login issues for Streetsmart.

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