IDEXX incident

Smartflow - Patients admitted from Cornerstone are not appearing in Smartflow

Critical Resolved View vendor source →

IDEXX experienced a critical incident on August 30, 2026 affecting Integration, lasting 19h 34m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2026, 12:11 AM UTC
Resolved
Aug 30, 2026, 07:45 PM UTC
Duration
19h 34m
Detected by Pingoru
Aug 30, 2026, 12:11 AM UTC

Affected components

Integration

Update timeline

  1. investigating Aug 30, 2026, 12:11 AM UTC

    We are currently investigating this issue.

  2. resolved Aug 30, 2026, 07:45 PM UTC

    This incident has been resolved.