IDEXX incident

DataPoint - Excessive delays in Processing

Minor Resolved View vendor source →

IDEXX experienced a minor incident on October 21, 2026 affecting DataPoint-API, lasting 4h 54m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2026, 02:16 PM UTC
Resolved
Oct 21, 2026, 07:11 PM UTC
Duration
4h 54m
Detected by Pingoru
Oct 21, 2026, 02:16 PM UTC

Affected components

DataPoint-API

Update timeline

  1. investigating Oct 21, 2026, 02:16 PM UTC

    DataPoint is currently experiencing higher-than-normal traffic volumes, resulting in degraded performance and slower response times. Our team is actively monitoring the situation and working to restore normal performance.

  2. resolved Oct 21, 2026, 07:11 PM UTC

    This incident has been resolved.