IDEXX incident

IHD Ordering Delay

IDEXX is currently experiencing a minor incident affecting Ordering - In House Diagnostics, which began 2h ago. The vendor's full update timeline is below.

Started
Oct 14, 2026, 01:31 PM UTC
Resolved
Ongoing
Duration
● 2h 14m
Detected by Pingoru
Oct 14, 2026, 01:31 PM UTC

Affected components

Ordering - In House Diagnostics

Update timeline

  1. investigating Oct 14, 2026, 01:31 PM UTC

    You may experience a delay when submitting an IDEXX In House Diagnostic (IHD) Order within your Practice Information Management Software. Our team is investigating the issue. As always, IDEXX appreciates both your business and your patience. We apologize for the current interruption in the ability to order IDEXX In House Diagnostics and for any inconvenience this may cause. We will provide an update no later than 11 am ET on Wednesday October 14th.