IDEXX incident
ezyVet customers are getting an internal error while trying to communicate with Web PACs
Major Vendor's status page →
Resolved after 7 hours 6 minutes, affecting IDEXX Web PACS, on August 7, 2026.
We are continuing to monitor for any further issues.
Affected components
IDEXX Web PACS
Update timeline
- investigating Aug 07, 2026, 05:07 AM UTC
Multiple ezyVet customers are getting an internal error message while trying to complete the Diagnostic Request process.
- monitoring Aug 07, 2026, 07:08 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 07, 2026, 07:14 AM UTC
We are continuing to monitor for any further issues.
- resolved Aug 07, 2026, 12:14 PM UTC
This incident has been resolved.
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