IDEXX incident

DVMIinsight - Users getting errors while trying to load cases

Major Resolved View vendor source →

IDEXX experienced a major incident on July 9, 2026 affecting DVMInsight, lasting 9h 47m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 07:04 PM UTC
Resolved
Jul 10, 2026, 04:52 AM UTC
Duration
9h 47m
Detected by Pingoru
Jul 09, 2026, 07:04 PM UTC

Affected components

DVMInsight

Update timeline

  1. investigating Jul 09, 2026, 07:04 PM UTC

    We are currently investigating an issue where some users are not able to read cases.

  2. resolved Jul 10, 2026, 04:52 AM UTC

    This incident has been resolved.