IDEXX experienced a minor incident on June 29, 2026, lasting 4h 20m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 29, 2026, 11:41 PM UTC
Provet, one of our third-party integrations, is currently experiencing an issue with its integration. This is affecting the ability to validate integration, send orders or link products in ezyVet. Please contact Provet directly for further details.
- resolved Jun 30, 2026, 04:01 AM UTC
The issue affecting B2B ordering with Provet has now been resolved. The disruption was caused by a brief third-party outage earlier today, which impacted our integration. We apologise for the inconvenience and appreciate your patience.