IDEXX experienced a minor incident on May 28, 2026 affecting PACS Medical Imaging integrations, lasting 3h 24m. The incident has been resolved; the full update timeline is below.
Affected components
PACS Medical Imaging integrations
Update timeline
- investigating May 28, 2026, 09:36 PM UTC
Asteris/Keystone, one of our third-party integrations, is currently experiencing an issue with Keystone Omni. This is affecting their ability to communicate with ezyVet. Please contact Asteris/Keystone directly for further details.
- resolved Jun 04, 2026, 08:04 PM UTC
This incident has been resolved.