IDEXX incident

ezyVet Third Party Integration Issue

Resolved after 3 hours 24 minutes, affecting PACS Medical Imaging integrations, on May 28, 2026.

investigating May 28, 2026, 09:36 PM UTC

Asteris/Keystone, one of our third-party integrations, is currently experiencing an issue with Keystone Omni. This is affecting their ability to communicate with ezyVet. Please contact Asteris/Keystone directly for further details.

Started
May 28, 2026, 09:36 PM UTC
Resolved
May 29, 2026, 01:00 AM UTC
Duration
3h 24m
Detected by Pingoru
May 28, 2026, 09:36 PM UTC

Affected components

PACS Medical Imaging integrations

Update timeline

  1. investigating May 28, 2026, 09:36 PM UTC

    Asteris/Keystone, one of our third-party integrations, is currently experiencing an issue with Keystone Omni. This is affecting their ability to communicate with ezyVet. Please contact Asteris/Keystone directly for further details.

  2. resolved Jun 04, 2026, 08:04 PM UTC

    This incident has been resolved.

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