IDEXX incident

DVMI - Case Submission and Image loading are erroring out.

Resolved after 1 hour 22 minutes, affecting DVMInsight, on May 4, 2026.

monitoring May 04, 2026, 09:39 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 04, 2026, 09:12 PM UTC
Resolved
May 04, 2026, 10:35 PM UTC
Duration
1h 22m
Detected by Pingoru
May 04, 2026, 09:12 PM UTC

Affected components

DVMInsight

Update timeline

  1. identified May 04, 2026, 09:12 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 04, 2026, 09:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 04, 2026, 10:35 PM UTC

    This incident has been resolved.

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