IDEXX incident

DVMI - Case Submission and Image loading are erroring out.

Major Resolved View vendor source →

IDEXX experienced a major incident on May 4, 2026 affecting DVMInsight, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 09:12 PM UTC
Resolved
May 04, 2026, 10:35 PM UTC
Duration
1h 22m
Detected by Pingoru
May 04, 2026, 09:12 PM UTC

Affected components

DVMInsight

Update timeline

  1. identified May 04, 2026, 09:12 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 04, 2026, 09:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 04, 2026, 10:35 PM UTC

    This incident has been resolved.