IDEXX incident

DVMInsight - Users are unable to submit cases

Resolved after 1 hour 47 minutes, affecting DVMInsight, on January 11, 2026.

identified Jan 11, 2026, 12:50 AM UTC

Users are currently unable to submit cases to DVMInsght. Issue has been identified, and development is currently working on a fix.

Started
Jan 11, 2026, 12:50 AM UTC
Resolved
Jan 11, 2026, 02:38 AM UTC
Duration
1h 47m
Detected by Pingoru
Jan 11, 2026, 12:50 AM UTC

Affected components

DVMInsight

Update timeline

  1. identified Jan 11, 2026, 12:50 AM UTC

    Users are currently unable to submit cases to DVMInsght. Issue has been identified, and development is currently working on a fix.

  2. resolved Jan 11, 2026, 02:38 AM UTC

    This incident has been resolved.

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