IDEXX incident

DVMInsight - Users are unable to submit cases

Major Resolved View vendor source →

IDEXX experienced a major incident on January 11, 2026 affecting DVMInsight, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Jan 11, 2026, 12:50 AM UTC
Resolved
Jan 11, 2026, 02:38 AM UTC
Duration
1h 47m
Detected by Pingoru
Jan 11, 2026, 12:50 AM UTC

Affected components

DVMInsight

Update timeline

  1. identified Jan 11, 2026, 12:50 AM UTC

    Users are currently unable to submit cases to DVMInsght. Issue has been identified, and development is currently working on a fix.

  2. resolved Jan 11, 2026, 02:38 AM UTC

    This incident has been resolved.