IDEXX incident
VMS Pro - Cases not making it into inboxes so they can be fed to specialists
Major Vendor's status page →
Resolved after 2 hours 52 minutes, affecting VetMedStat and VMS Pro, on September 8, 2026.
Inbox counts are low, but we can see cases are making their way to the inboxes and being fed to specialists. We will continue to monitor.
Affected components
VetMedStatVMS Pro
Update timeline
- investigating Sep 08, 2026, 12:29 PM UTC
We are currently investigating this issue.
- monitoring Sep 08, 2026, 01:19 PM UTC
Inbox counts are low, but we can see cases are making their way to the inboxes and being fed to specialists. We will continue to monitor.
- resolved Sep 08, 2026, 03:21 PM UTC
Case continue to feed to specialists as expected, Closing incident.
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