IBM Security Outage History
IBM Security major outage · 1 active incident View live status →Pingoru has recorded 54 incidents for IBM Security: 49 in the last 12 months and 16 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 7 | 487 of 720 (68%) |
| May 2026 | 2 | 256 of 744 (34%) |
| June 2026 | 6 | 430 of 720 (60%) |
| July 2026 | 4 | 672 of 744 (90%) |
| August 2026 | 6 | 254 of 744 (34%) |
| September 2026 | 6 | 33 of 720 (5%) |
| October 2026 | 3 | 49 of 527 (9%) |
Incidents, newest first
Critical October 17, 2026 GDSC EU Login Service Disruption 15h 27m User Interface Login
Started Oct 17, 2026, 12:53 AM UTC· resolved Oct 17, 2026, 04:21 PM UTC
- investigating Oct 17, 2026, 12:53 AM UTC
We are currently experiencing an issue affecting the GDSC EU login service. Users may be unable to sign in or could encounter errors during the authentication process. Our team is actively investigating the issue and working to identify the root cause. We will provide further updates as soon as more information becomes available.
- monitoring Oct 17, 2026, 01:11 AM UTC
The application login service has been restored and is operating normally. We are continuing to closely monitor the service to ensure stability and confirm that the issue does not recur.
- resolved Oct 17, 2026, 04:21 PM UTC
This incident has been resolved.
Notice October 7, 2026 IBM Verify (Europe Region) intermittent issues 23h 57m Authentication with Cloud Directory, Authentication with External LDAP
Started Oct 07, 2026, 03:50 PM UTC· resolved Oct 08, 2026, 03:47 PM UTC
- investigating Oct 07, 2026, 03:50 PM UTC
IBM Verify (Europe Region) customers using the IBM Verify Bridge component may experience intermittent issues during authentication and synchronisation flows. IBM engineers are actively investigating.
- identified Oct 07, 2026, 07:18 PM UTC
We are continuing to investigate this intermittent issue. An area of concern has been identified. Engineers are investigating the cause. The issue is intermittent and affecting a small number of tenants using the Verify Bridge component.
- resolved Oct 08, 2026, 03:47 PM UTC
The issue was identified and mitigation steps were implemented to restore service,
Major September 24, 2026 IBM Verify (US Region) experiencing service impacting issues. 3h 5m Authentication with Cloud Directory (Cluster A), Authentication with SAML Identity Provider (Cluster A), Authentication with IBMid for admin users (Cluster A), Authentication with External LDAP (Cluster A) and 18 more
Started Sep 24, 2026, 07:08 PM UTC· resolved Sep 24, 2026, 10:14 PM UTC
- investigating Sep 24, 2026, 07:08 PM UTC
IBM Verify (US Region Cluster A/B) customers may be experiencing issues with the service. We are currently investigating.
- identified Sep 24, 2026, 07:38 PM UTC
Action has been taken to restore service. IBM is still investigating the issue.
- monitoring Sep 24, 2026, 08:12 PM UTC
The issue has been identified and service is being monitored.
- resolved Sep 24, 2026, 10:14 PM UTC
The issue has been resolved. Closing the incident.
Notice September 19, 2026 IBM Verify (Europe Region) experienced service impacting periods. 3h 40m Authentication with Cloud Directory, Authentication with SAML Identity Provider, Authentication with IBMid for admin users, Authentication with External LDAP and 7 more
Started Sep 19, 2026, 01:10 AM UTC· resolved Sep 19, 2026, 04:50 AM UTC
- resolved Sep 19, 2026, 08:57 AM UTC
IBM Verify (Europe Region) experienced periods on Saturday 19 September where service was impacted. Affected time periods were 01:10 UTC and 04:50 UTC. The issue has been resolved and service has been running stable for past several hours.
Notice September 17, 2026 IBM Verify Monitoring issue incorrectly showing failures for "Authentication with IBMid for admin users" 6h 57m
Started Sep 17, 2026, 09:58 PM UTC· resolved Sep 18, 2026, 04:55 AM UTC
- investigating Sep 17, 2026, 09:58 PM UTC
We are currently investigating this issue.
- monitoring Sep 18, 2026, 04:40 AM UTC
Issue was mitigated and we are monitoring the results
- resolved Sep 18, 2026, 04:55 AM UTC
This incident has been resolved.
Major September 10, 2026 IBM Verify (Europe Region) experiencing service impacting issues. 15h 21m Authentication with Cloud Directory, Authentication with SAML Identity Provider, Authentication with IBMid for admin users, Authentication with External LDAP and 7 more
Started Sep 10, 2026, 06:32 PM UTC· resolved Sep 11, 2026, 09:53 AM UTC
- investigating Sep 10, 2026, 06:32 PM UTC
IBM Verify (Europe Region) customers may be experiencing issues with the service. We are currently investigating.
- investigating Sep 10, 2026, 07:02 PM UTC
We are still investigating the issues in Europe.
- identified Sep 10, 2026, 07:24 PM UTC
An issue has been identified and remediation action taken. Services are operational at this time
- monitoring Sep 10, 2026, 08:03 PM UTC
service continues to be stable. we continue to monitor the environment.
- resolved Sep 11, 2026, 09:53 AM UTC
Service has been stable for past several hours. Closing the incident.
Critical September 10, 2026 IBM Verify - Authentication with IBMid for admin users monitors failing 3h 29m Authentication with IBMid for admin users, Authentication with IBMid for admin users (Cluster A), Authentication with IBMid for admin users, Authentication with IBMid for admin users and 2 more
Started Sep 10, 2026, 10:45 AM UTC· resolved Sep 10, 2026, 02:15 PM UTC
- investigating Sep 10, 2026, 10:45 AM UTC
We are currently observing failures with the "Authentication with IBMid for Admin Users" monitoring check. No authentication impact has been identified at this time. The IBM Verify team is actively investigating and working to restore normal monitor functionality.
- identified Sep 10, 2026, 11:50 AM UTC
The issue in the monitoring scripts has been identified and a fix is being implemented.
- monitoring Sep 10, 2026, 01:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 10, 2026, 02:15 PM UTC
This incident has been resolved.
Notice September 8, 2026 IBM Verify (Japan Region) service impacting issue - now recovered. 10m Authentication with Cloud Directory, Authentication with SAML Identity Provider, Authentication with IBMid for admin users, Authentication with External LDAP and 7 more
Started Sep 08, 2026, 08:21 AM UTC· resolved Sep 08, 2026, 08:31 AM UTC
- resolved Sep 08, 2026, 08:21 AM UTC
IBM Verify (Japan) experienced a brief service disruption from 07:40 UTC for approximately 10 minutes. The disruption was caused by an unexpected interruption to an internal component. During this period, some authentication requests may have failed. Service has been restored, and all systems are operating normally.
Major August 25, 2026 IBM Verify (US Region Cluster C ) had brief service impact 5h 57m Authentication with Cloud Directory (Cluster C), Authentication with SAML Identity Provider (Cluster C), Authentication with IBMid for admin users (Cluster C), Authentication with External LDAP (Cluster C) and 7 more
Started Aug 25, 2026, 12:48 PM UTC· resolved Aug 25, 2026, 06:45 PM UTC
- monitoring Aug 25, 2026, 12:48 PM UTC
IBM Verify (US Region Cluster C) experienced a brief service disruption at 12 noon UTC for approx 5 minutes. Service is restored and IBM is monitoring
- resolved Aug 25, 2026, 06:45 PM UTC
This incident has been resolved.
Major August 11, 2026 IBM Security Verify (US Region) experiencing service impacting issues. 1h 1m Authentication with Cloud Directory (Cluster C), Authentication with SAML Identity Provider (Cluster C), Authentication with IBMid for admin users (Cluster C), Authentication with External LDAP (Cluster C) and 7 more
Started Aug 11, 2026, 09:29 AM UTC· resolved Aug 11, 2026, 10:30 AM UTC
- investigating Aug 11, 2026, 09:29 AM UTC
IBM Security Verify (US Region Cluster C) customers may be experiencing issues with the service. We are currently investigating. This is affecting IBMid login from other clusters
- monitoring Aug 11, 2026, 09:41 AM UTC
Issue has been identified. Service is restored. IBM is monitoring.
- resolved Aug 11, 2026, 10:30 AM UTC
The incident is fully resolved.
Minor August 5, 2026 IBM Verify - delays in SMS delivery for One Time Passcode 10h 2m Authentication with Cloud Directory, User ID and password authentication from API (Cluster A), Authentication with Cloud Directory (Cluster B), Authentication with Cloud Directory (Cluster C)
Started Aug 05, 2026, 01:10 PM UTC· resolved Aug 05, 2026, 11:13 PM UTC
- investigating Aug 05, 2026, 01:10 PM UTC
IBM Verify users in US that rely on SMS for OTP may be experiencing delays in SMS delivery. We are currently investigating.
- monitoring Aug 05, 2026, 01:56 PM UTC
Services have been generally restored and SMS based MFA messages are now being received.
- resolved Aug 05, 2026, 11:13 PM UTC
Service has remained stable following the corrective actions implemented by our engineering teams. No further issues related to this incident have been observed.
Critical August 4, 2026 IBM Security Verify (Japan Region) experiencing service impacting issues. 10h 48m Authentication with Cloud Directory, Cloud Directory Users and Groups management, User and Group management with API client
Started Aug 04, 2026, 04:42 AM UTC· resolved Aug 04, 2026, 03:31 PM UTC
- investigating Aug 04, 2026, 04:42 AM UTC
We are currently investigating alerts for Japan.
- monitoring Aug 04, 2026, 08:26 AM UTC
The issue was identified and recovery actions were completed at 05:35 UTC. Services have recovered and are operating normally. We are continuing to monitor the environment closely.
- resolved Aug 04, 2026, 03:31 PM UTC
This incident has been resolved.
Minor August 1, 2026 [GDSC] Risk Events experience delayed processing 5d 8h Risk Events
Started Aug 01, 2026, 01:58 PM UTC· resolved Aug 06, 2026, 10:12 PM UTC
- identified Aug 01, 2026, 01:58 PM UTC
The GDSC Risk Events are presenting an slight delay in process, our team are aware of this situation and are closely monitoring and analyzing it.
- identified Aug 01, 2026, 02:00 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 02, 2026, 03:37 PM UTC
This is being continously monitored. The cause has been identified and we're monitoring the Risk events behavior activity now.
- resolved Aug 06, 2026, 10:12 PM UTC
This incident has been resolved. After careful review by our team, we can determine the issue is contained.
Notice July 27, 2026 Degraded Performance Affecting Multiple Verify Tenants 2d 2h
Started Jul 27, 2026, 05:02 PM UTC· resolved Jul 29, 2026, 07:49 PM UTC
- investigating Jul 27, 2026, 05:02 PM UTC
We are investigating degraded performance affecting multiple IBM Security Verify tenants. Customers may experience increased latency, intermittent timeouts, authentication failures, and elevated HTTP 503 errors. Engineering teams are actively working to mitigate the issue and restore normal service. Further updates will be provided as they become available.
- investigating Jul 27, 2026, 06:41 PM UTC
We have implemented mitigation actions and are observing improved service performance across affected IBM Security Verify tenants. Our engineering teams continue to closely monitor the environment to ensure service stability while the investigation remains ongoing. We will provide additional updates as more information becomes available.
- investigating Jul 27, 2026, 07:41 PM UTC
We are continuing to investigate this issue.
- identified Jul 27, 2026, 10:55 PM UTC
Engineering teams have identified the factors contributing to the service degradation and are actively implementing a permanent fix. Mitigation actions have been implemented to restore platform stability and reduce impact across affected tenants. Monitoring and validation activities remain ongoing. Further updates will be provided as they become available.
- monitoring Jul 28, 2026, 08:24 PM UTC
Corrective actions have been implemented and service performance remains stable. Validation activities have been completed successfully, and affected workloads have continued to operate normally under production traffic levels. Engineering teams are maintaining enhanced monitoring while final follow-up activities and the post-incident review continue. We will provide additional updates as progress continues.
- resolved Jul 29, 2026, 07:49 PM UTC
Service has remained stable following the corrective actions implemented by our engineering teams. Customer validation completed successfully, and no further issues related to this incident have been observed. This incident has been resolved.
Notice July 17, 2026 GDSC Datamart processor performance degradation 34d 6h Data Management – Ingestion (Datamart), Outliers, Risk Events
Started Jul 17, 2026, 01:49 PM UTC· resolved Aug 20, 2026, 07:54 PM UTC
- investigating Jul 17, 2026, 01:49 PM UTC
We are continuing to investigate an issue affecting the datamart ingestion service. Our engineering team is actively working to restore normal operations. During this time, some data may be delayed or incomplete. We will provide further updates as more information becomes available.
- investigating Jul 22, 2026, 04:42 PM UTC
We have identified a delay in the Datamart data ingestion process today. The issue is actively under review by our team, and we are continuously monitoring the service. Further updates will be provided as more information becomes available.
- monitoring Jul 22, 2026, 10:34 PM UTC
The ingestion backlog has been cleared and processing has normalized. The service remains stable, and we will continue monitoring as a precaution.
- monitoring Aug 06, 2026, 01:03 AM UTC
We have detected an slight degradation in the event ingestion. The team is actively reviewing and have identified the cause of it.
- investigating Aug 12, 2026, 12:15 PM UTC
We have detected an slight degradation in the event ingestion. The team is actively monitoring and investigating.
- investigating Aug 18, 2026, 10:32 PM UTC
We are continuing to investigate this issue.
- resolved Aug 20, 2026, 07:54 PM UTC
This incident has been resolved.
Notice July 1, 2026 AI ChatBot might experience delayed responses 49d 22h AI ChatBot (Chat with watsonx), AI ChatBot (Chat with watsonx)
Started Jul 01, 2026, 09:09 PM UTC· resolved Aug 20, 2026, 07:49 PM UTC
- identified Jul 01, 2026, 09:09 PM UTC
We are currently investigating internal issues affecting the AI ChatBot. During this time, users may experience delays in responses.
- monitoring Jul 29, 2026, 08:55 PM UTC
A fix has been identified, it is currently under review, testing and monitoring. We will be updating once a complete solution has been achieved.
- resolved Aug 20, 2026, 07:49 PM UTC
This incident has been resolved.
Minor June 25, 2026 Datamart Ingestion processing slowness 3d 19h Data Management – Ingestion (Datamart), Outliers, Risk Events
Started Jun 25, 2026, 08:45 PM UTC· resolved Jun 29, 2026, 04:22 PM UTC
- investigating Jun 25, 2026, 08:45 PM UTC
DataMart, Risk Events, and Outliers services are currently experiencing degraded performance, including slow ingestion processing. This may result in delays in reporting. Our team is actively investigating the issue.
- resolved Jun 29, 2026, 04:22 PM UTC
We have been actively monitoring our ingestion and processing rates, and we can now confirm that they have returned to expected levels. The system has been stable and operating normally since the weekend, so this issue is now fully resolved. Thank you for your patience.
Notice June 24, 2026 IBM Security Verify (US Region) service impacting issue 1h 53m Authentication with Cloud Directory (Cluster A), Authentication with SAML Identity Provider (Cluster A), Authentication with IBMid for admin users (Cluster A), User ID and password authentication from API (Cluster A) and 6 more
Started Jun 24, 2026, 06:32 PM UTC· resolved Jun 24, 2026, 08:26 PM UTC
- monitoring Jun 24, 2026, 06:32 PM UTC
IBM Security Verify (US Region) customers may have experienced a brief service impact at approx 18:15 UTC. The issue lasted for approx 5 minutes and affected some tenants / customers. Issue is resolved and service is restored.
- resolved Jun 24, 2026, 08:26 PM UTC
Service has been operational for some time. Closing this incident.
Notice June 15, 2026 IBM Security Verify (US Region Cluster C ) experienced short service interruption 2m Authentication with Cloud Directory (Cluster C), Authentication with SAML Identity Provider (Cluster C), Authentication with IBMid for admin users (Cluster C), Authentication with External LDAP (Cluster C) and 7 more
Started Jun 15, 2026, 02:50 PM UTC· resolved Jun 15, 2026, 02:52 PM UTC
- resolved Jun 15, 2026, 03:20 PM UTC
IBM Security Verify experienced a short period of service impact at 14:50 UTC. that resolved at 14:52 UTC. All services are currently available.
Minor June 11, 2026 IBM Verify Canada - Brief interruptions occurred to traffic on vanity hostnames during planned maintenance activity. –
Started Jun 11, 2026, 07:30 AM UTC· resolved Jun 11, 2026, 07:30 AM UTC
- resolved Jun 11, 2026, 10:46 AM UTC
The planned maintenance has been completed successfully. However, a small number of customers may have experienced brief interruptions affecting traffic on vanity hostnames during the maintenance window. The issue was resolved, and all systems are back to normal working condition.
Minor June 8, 2026 Guardium Data Security Center (US) - Demo tenants provisioning 50d 21h Account Management
Started Jun 08, 2026, 10:41 PM UTC· resolved Jul 29, 2026, 08:27 PM UTC
- identified Jun 08, 2026, 10:41 PM UTC
We are currently experiencing issues affecting the provisioning of demo tenants. Users may encounter delays or failures during the setup process. Our team is actively investigating and working to restore normal functionality as quickly as possible.
- resolved Jul 29, 2026, 08:27 PM UTC
A fix has been implemented for the Demo Tenant provisioning delay and / or failure.
Notice May 7, 2026 IBM Security Verify (Europe Region) experiencing service impacting issues. –
Started May 07, 2026, 06:00 AM UTC· resolved May 07, 2026, 06:00 AM UTC
- resolved May 07, 2026, 07:28 AM UTC
IBM Security Verify (Europe Region). Some customers may have experienced a short period where services were inaccessible. Services are restored and now fully operational.
Critical May 5, 2026 IBM Verify - authentication issues in Canada cluster 1d 5h Authentication with Cloud Directory, User ID and password authentication from API, Single sign on for SAML applications, Single sign on for OIDC applications and 1 more
Started May 05, 2026, 06:36 AM UTC· resolved May 06, 2026, 11:48 AM UTC
- investigating May 05, 2026, 06:36 AM UTC
We are currently investigating the issue.
- identified May 05, 2026, 07:08 AM UTC
An issue has been identified and we are working on remediation steps.
- monitoring May 05, 2026, 07:32 AM UTC
A fix has been implemented and we are monitoring the system.
- resolved May 06, 2026, 11:48 AM UTC
This incident has been resolved.
Notice April 30, 2026 IBM Verify - authentication issues in Canada region 1h 3m Authentication with Cloud Directory ( Cluster B ), Authentication with SAML Identity Provider ( Cluster B ), Authentication with IBMid for admin users ( Cluster B ), Authentication with External LDAP ( Cluster B ) and 5 more
Started Apr 30, 2026, 12:38 PM UTC· resolved Apr 30, 2026, 01:41 PM UTC
- monitoring Apr 30, 2026, 12:38 PM UTC
IBM Verify Canada Cluster B experienced an issue affecting authentications. Issue has been resolved at this time and we are currently monitoring.
- resolved Apr 30, 2026, 01:41 PM UTC
Monitoring has been successful. Issue is remediated. x
Major April 29, 2026 Outliers/Risk Events service outage 20h 40m Outliers, Risk Events
Started Apr 29, 2026, 07:55 PM UTC· resolved Apr 30, 2026, 04:35 PM UTC
- investigating Apr 29, 2026, 07:55 PM UTC
The Risk Events service is currently experiencing issues, which may impact risk generation. The development team is actively investigating and will provide updates as more information becomes available.
- investigating Apr 29, 2026, 10:48 PM UTC
The Outliers and Risk Events services are currently experiencing issues, which may impact outliers and/or risk generation. The development team is actively investigating and will provide updates as more information becomes available.