IBM Security incident

IBM Verify (US Region Cluster C ) had brief service impact

IBM Security experienced a major incident on August 25, 2026 affecting Authentication with Cloud Directory (Cluster C) and Authentication with SAML Identity Provider (Cluster C) and 1 more component, lasting 5h 57m. The incident has been resolved; the full update timeline is below.

Started: Aug 25, 2026, 12:48 PM UTC
Resolved: Aug 25, 2026, 06:45 PM UTC
Duration: 5h 57m
Detected by Pingoru: Aug 25, 2026, 12:48 PM UTC

Affected components

Authentication with Cloud Directory (Cluster C)Authentication with SAML Identity Provider (Cluster C)Authentication with IBMid for admin users (Cluster C)Authentication with External LDAP (Cluster C)User ID and password authentication from API (Cluster C)Single sign on for SAML applications (Cluster C)Single sign on for OIDC applications (Cluster C)Application Onboarding (Cluster C)Cloud Directory Users and Groups management (Cluster C)User and Group management with API client (Cluster C)

Update timeline

monitoring Aug 25, 2026, 12:48 PM UTC

IBM Verify (US Region Cluster C) experienced a brief service disruption at 12 noon UTC for approx 5 minutes. Service is restored and IBM is monitoring
resolved Aug 25, 2026, 06:45 PM UTC

This incident has been resolved.