IBM Security incident

IBM Verify - authentication issues in Canada region

Notice Resolved View vendor source →

IBM Security experienced a notice incident on April 30, 2026 affecting Authentication with Cloud Directory ( Cluster B ) and Authentication with SAML Identity Provider ( Cluster B ) and 1 more component, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 12:38 PM UTC
Resolved
Apr 30, 2026, 01:41 PM UTC
Duration
1h 3m
Detected by Pingoru
Apr 30, 2026, 12:38 PM UTC

Affected components

Authentication with Cloud Directory ( Cluster B )Authentication with SAML Identity Provider ( Cluster B )Authentication with IBMid for admin users ( Cluster B )Authentication with External LDAP ( Cluster B )User ID and password authentication from API ( Cluster B )Single sign on for SAML applications ( Cluster B )Single sign on for OIDC applications ( Cluster B )Application Onboarding ( Cluster B )Account Lifecycle ( Cluster B )

Update timeline

  1. monitoring Apr 30, 2026, 12:38 PM UTC

    IBM Verify Canada Cluster B experienced an issue affecting authentications. Issue has been resolved at this time and we are currently monitoring.

  2. resolved Apr 30, 2026, 01:41 PM UTC

    Monitoring has been successful. Issue is remediated. x