IBM Security incident

IBM Verify (Europe Region) experiencing service impacting issues.

Major Resolved View vendor source →

IBM Security experienced a major incident on September 10, 2026 affecting Authentication with Cloud Directory and Authentication with SAML Identity Provider and 1 more component, lasting 15h 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2026, 06:32 PM UTC
Resolved
Sep 11, 2026, 09:53 AM UTC
Duration
15h 21m
Detected by Pingoru
Sep 10, 2026, 06:32 PM UTC

Affected components

Authentication with Cloud DirectoryAuthentication with SAML Identity ProviderAuthentication with IBMid for admin usersAuthentication with External LDAPUser ID and password authentication from APISingle sign on for SAML applicationsSingle sign on for OIDC applicationsApplication OnboardingCloud Directory Users and Groups managementUser and Group management with API client

Update timeline

  1. investigating Sep 10, 2026, 06:32 PM UTC

    IBM Verify (Europe Region) customers may be experiencing issues with the service. We are currently investigating.

  2. investigating Sep 10, 2026, 07:02 PM UTC

    We are still investigating the issues in Europe.

  3. identified Sep 10, 2026, 07:24 PM UTC

    An issue has been identified and remediation action taken. Services are operational at this time

  4. monitoring Sep 10, 2026, 08:03 PM UTC

    service continues to be stable. we continue to monitor the environment.

  5. resolved Sep 11, 2026, 09:53 AM UTC

    Service has been stable for past several hours. Closing the incident.