IBM Security incident

IBM Verify - authentication issues in Canada cluster

Critical Resolved View vendor source →

IBM Security experienced a critical incident on May 5, 2026 affecting Authentication with Cloud Directory and User ID and password authentication from API and 1 more component, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 06:36 AM UTC
Resolved
May 06, 2026, 11:48 AM UTC
Duration
1d 5h
Detected by Pingoru
May 05, 2026, 06:36 AM UTC

Affected components

Authentication with Cloud DirectoryUser ID and password authentication from APISingle sign on for SAML applicationsSingle sign on for OIDC applicationsApplication Onboarding

Update timeline

  1. investigating May 05, 2026, 06:36 AM UTC

    We are currently investigating the issue.

  2. identified May 05, 2026, 07:08 AM UTC

    An issue has been identified and we are working on remediation steps.

  3. monitoring May 05, 2026, 07:32 AM UTC

    A fix has been implemented and we are monitoring the system.

  4. resolved May 06, 2026, 11:48 AM UTC

    This incident has been resolved.