IBM Security incident

AI ChatBot might experience delayed responses

Notice Resolved View vendor source →

IBM Security experienced a notice incident on July 1, 2026 affecting AI ChatBot (Chat with watsonx) and AI ChatBot (Chat with watsonx), lasting 49d 22h. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 09:09 PM UTC
Resolved
Aug 20, 2026, 07:49 PM UTC
Duration
49d 22h
Detected by Pingoru
Jul 01, 2026, 09:09 PM UTC

Affected components

AI ChatBot (Chat with watsonx)AI ChatBot (Chat with watsonx)

Update timeline

  1. identified Jul 01, 2026, 09:09 PM UTC

    We are currently investigating internal issues affecting the AI ChatBot. During this time, users may experience delays in responses.

  2. monitoring Jul 29, 2026, 08:55 PM UTC

    A fix has been identified, it is currently under review, testing and monitoring. We will be updating once a complete solution has been achieved.

  3. resolved Aug 20, 2026, 07:49 PM UTC

    This incident has been resolved.