IBM Security incident
IBM Security Verify (US Region) service impacting issue
IBM Security experienced a notice incident on June 24, 2026 affecting Authentication with Cloud Directory (Cluster A) and Authentication with SAML Identity Provider (Cluster A) and 1 more component, lasting 1h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Authentication with Cloud Directory (Cluster A)Authentication with SAML Identity Provider (Cluster A)Authentication with IBMid for admin users (Cluster A)User ID and password authentication from API (Cluster A)Single sign on for SAML applications (Cluster A)Single sign on for OIDC applications (Cluster A)Application Onboarding (Cluster A)Cloud Directory Users and Groups management (Cluster A)User and Group management with API client (Cluster A)Account Lifecycle (Cluster A)
Update timeline
- monitoring Jun 24, 2026, 06:32 PM UTC
IBM Security Verify (US Region) customers may have experienced a brief service impact at approx 18:15 UTC. The issue lasted for approx 5 minutes and affected some tenants / customers. Issue is resolved and service is restored.
- resolved Jun 24, 2026, 08:26 PM UTC
Service has been operational for some time. Closing this incident.