Hyland incident
(Status: Resolved) Increased error rates have been identified in Citrix applications - DCA
Resolved after 1 hour 53 minutes, affecting Arlington, USA (DCA), on October 21, 2025.
Hyland was made aware of increased error rates which may have caused a brief performance degradation. The issue is now resolved. If you continue to have any issues please contact your first line of Hyland support.
Affected components
Update timeline
- investigating Oct 21, 2025, 05:44 AM UTC
Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
- monitoring Oct 21, 2025, 06:52 AM UTC
Hyland believes the issue is resolved. We are still actively monitoring.
- monitoring Oct 21, 2025, 06:53 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 21, 2025, 07:38 AM UTC
Hyland was made aware of increased error rates which may have caused a brief performance degradation. The issue is now resolved. If you continue to have any issues please contact your first line of Hyland support.
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