Hyland incident
(Status: Resolved) Increased error rates in Sharebase UK
Resolved after 1 hour 23 minutes, affecting London, UK (LHR), on October 24, 2025.
Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.
Affected components
Update timeline
- investigating Oct 24, 2025, 07:08 PM UTC
Hyland is aware of increased error rates in Sharebase UK. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
- identified Oct 24, 2025, 07:58 PM UTC
Hyland has identified the cause of the issue affecting ShareBase UK. We are working on implementing a fix and mitigating the impact. We will continue to provide updates as progress is made. Thank you for your continued patience.
- resolved Oct 24, 2025, 08:31 PM UTC
Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.
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