Hyland incident
(Status: Resolved) Increased error rates have been identified in IAD datacenter.
Resolved after 34 minutes, affecting Ashburn, USA (IAD), on July 16, 2025.
Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.
Affected components
Update timeline
- investigating Jul 16, 2025, 09:11 PM UTC
Hyland is aware of increased error rates in IAD datacenter. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
- monitoring Jul 16, 2025, 09:27 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Jul 16, 2025, 09:28 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 16, 2025, 09:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 16, 2025, 09:45 PM UTC
Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.
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