Hyland incident
Status: Resolved - Increased error rates have been identified in ShareBaseMX
Resolved after 2 hours 52 minutes, on August 27, 2025.
Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.
Update timeline
- investigating Aug 27, 2025, 01:34 PM UTC
Hyland is aware of increased error rates in ShareBaseMX. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
- identified Aug 27, 2025, 02:01 PM UTC
Hyland has identified the issue and are still working on the remediation with the highest priority to resolve access to ShareBaseMX. Additional details will be provided as they become available.
- monitoring Aug 27, 2025, 03:07 PM UTC
Hyland believes the issue is resolved for ShareBaseMX. We are still actively monitoring.
- resolved Aug 27, 2025, 04:27 PM UTC
Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.
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