Hyland incident

Status: Resolved - Increased error rates have been identified in ShareBaseMX

Resolved after 2 hours 28 minutes, on August 27, 2025.

resolved Aug 27, 2025, 07:10 PM UTC

Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.

Started
Aug 27, 2025, 04:42 PM UTC
Resolved
Aug 27, 2025, 07:10 PM UTC
Duration
2h 28m
Detected by Pingoru
Aug 27, 2025, 04:42 PM UTC

Update timeline

  1. monitoring Aug 27, 2025, 04:42 PM UTC

    Hyland believes the issue is resolved. We are still actively monitoring.

  2. monitoring Aug 27, 2025, 04:57 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Aug 27, 2025, 07:10 PM UTC

    Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.

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