Hyland incident
(Resolved) Increased error rates have been identified - MEL
Resolved after 1 hour 2 minutes, affecting Melbourne, Australia (MEL), on August 30, 2025.
Hyland has taken actions to mitigate performance degradation within the MEL data center and believes the issue to be resolved. Please reach out to your first line of support if there are continued issues.
Affected components
Update timeline
- investigating Aug 30, 2025, 03:37 PM UTC
Hyland is aware of increased error rates within the MEL data center. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
- identified Aug 30, 2025, 03:44 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 30, 2025, 04:40 PM UTC
Hyland has taken actions to mitigate performance degradation within the MEL data center and believes the issue to be resolved. Please reach out to your first line of support if there are continued issues.
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