Hyland incident
(Status: Resolved) ARSL- Increased error rates have been identified.
Resolved after 2 hours 28 minutes, affecting Kansas City/AWS East, USA (ARSL), on September 12, 2025.
Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.
Affected components
Update timeline
- investigating Sep 12, 2025, 04:23 PM UTC
Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
- investigating Sep 12, 2025, 05:33 PM UTC
Hyland is still investigating the issue with the highest priority. Additional details will be provided as they become available.
- identified Sep 12, 2025, 06:28 PM UTC
Hyland has identified the issue and are still working on the remediation with the highest priority. Additional details will be provided as they become available.
- resolved Sep 12, 2025, 06:52 PM UTC
Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.
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