Hyland incident
(Status: Resolved) Degraded Performance issues in LHR Datacenter
Resolved after 1 hour 59 minutes, affecting London, UK (LHR), on September 17, 2025.
Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.
Affected components
Update timeline
- investigating Sep 17, 2025, 11:43 AM UTC
Hyland is aware of Slow Performance issues on LHR datacenter. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
- investigating Sep 17, 2025, 11:56 AM UTC
We are continuing to investigate this issue.
- identified Sep 17, 2025, 12:09 PM UTC
Hyland has identified the issue and are still working on the remediation with the highest priority. Additional details will be provided as they become available.
- monitoring Sep 17, 2025, 12:37 PM UTC
Hyland believes the issue is resolved. We are still actively monitoring.
- resolved Sep 17, 2025, 01:42 PM UTC
Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.
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