HeyGen incident

Increase load on our DB causing service degradation

Minor Resolved View vendor source →

HeyGen experienced a minor incident on August 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 05:20 AM UTC
Resolved
Aug 20, 2026, 05:20 AM UTC
Duration
—
Detected by Pingoru
Aug 20, 2026, 05:20 AM UTC

Update timeline

  1. investigating Aug 20, 2026, 04:14 AM UTC

    Status: Investigating Team is investigating the cause expect slow downs on services.

  2. resolved Aug 20, 2026, 05:20 AM UTC

    Status: Resolved The issue has been resolved.