pingoru pingoru Halcyon had 18 outages in the last 2 years totaling 137h 15m of downtime, averaging 0.7 incidents per month.
There were 18 Halcyon outages since November 15, 2024 totaling 137h 15m of downtime. Each is summarised below. Incident details, duration, and resolution information.
Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.
We are continuing to investigate this issue.
This incident has been resolved.
We're experiencing an elevated level of API errors in the AP region and are currently looking into the issue.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
Our data processing infrastructure is running behind, causing a delay for Alerts. No data has been lost and the system should be caught up shortly.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating network connection issues in our EU region.
Network connectivity is returning to all services in EU. The team is continuing to monitor.
All systems are reporting as operational. The team will continue to monitor for signs of degradation.
This incident has been resolved.
Our data processing infrastructure is running behind which is causing stale data to show in the console.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
We are continuing to monitor for any further issues.
This incident has been resolved.
The platform pipeline is experiencing a minor delay in reporting events and alerts. The team will notify when all systems are back to reporting at normal latency again.
This incident has been resolved.
We are experiencing a degradation in one of our data stores which is causing: - Intermittent errors loading some data - Delays in displaying events and alerts Important: All your data is safe and secure - nothing has been lost. We have identified a potential cause and taken action to fix it. We are continuing to monitor and will provide updates. Thank you for your patience.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are experiencing a degradation in one of our data stores which is causing: - Intermittent errors loading some data - Delays in displaying events and alerts Important: All your data is safe and secure - nothing has been lost. We have identified a potential cause and taken action to fix it. We are continuing to monitor and will provide updates. Thank you for your patience.
The fix we applied positively impacted the performance of the data store and most of the degradation has been eliminated. We currently have a small delay in alerts being available in the platform that we are continuing to monitor. We will update once the issue is fully resolved.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating the issue.
We are continuing to investigate the issue.
We are continuing to investigate this issue.
We have identified an issue and implemented a fix. Services are slowly beginning to recover. We will continue to monitor the situation.
An additional fix has been implemented. Services are recovering as a result. We will continue to monitor the situation.
This incident has been resolved.
We're experiencing delays in our data processing systems, which is causing: - Intermittent errors when accessing the platform - Delays in displaying events and alerts - Delays in sending webhooks Important: All your data is safe and secure - nothing has been lost. Current Status: Our team is actively working to resolve this issue. Processing should return to normal shortly. We'll update this page once the issue is fully resolved. Thank you for your patience.
We are continuing to work on a fix for this issue.
This incident has been resolved.
We are currently experiencing a partial degradation in our API service. We are actively investigating the issue. Endpoint monitoring is unaffected.
The team has identified the issue.
A fix has been implemented.
This incident has been resolved.
We are currently experiencing a partial degradation in our management console. We are actively investigating the issue.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're experiencing an elevated level of errors accessing the Halcyon Console as well as our the Halcyon API. We are currently investigating the root cause.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Users may not be able to login in to our console UI at this time. We are actively investigating.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.