Halcyon experienced a minor incident on September 4, 2025 affecting REST API and Management Console, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
REST APIManagement Console
Update timeline
- monitoring Sep 04, 2025, 08:51 PM UTC
We are experiencing a degradation in one of our data stores which is causing: - Intermittent errors loading some data - Delays in displaying events and alerts Important: All your data is safe and secure - nothing has been lost. We have identified a potential cause and taken action to fix it. We are continuing to monitor and will provide updates. Thank you for your patience.
- monitoring Sep 04, 2025, 09:07 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 04, 2025, 09:18 PM UTC
This incident has been resolved.