Halcyon incident

Data Processing Delays - Console Affected

Major Resolved View vendor source →

Halcyon experienced a major incident on December 9, 2025 affecting REST API and Management Console, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2025, 08:46 PM UTC
Resolved
Dec 09, 2025, 10:02 PM UTC
Duration
1h 16m
Detected by Pingoru
Dec 09, 2025, 08:46 PM UTC

Affected components

REST APIManagement Console

Update timeline

  1. investigating Dec 09, 2025, 08:46 PM UTC

    Our data processing infrastructure is running behind which is causing stale data to show in the console.

  2. investigating Dec 09, 2025, 08:50 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 09, 2025, 09:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Dec 09, 2025, 09:47 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Dec 09, 2025, 09:49 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Dec 09, 2025, 10:02 PM UTC

    This incident has been resolved.