Halcyon incident

Halcyon Console and API Experiencing Outage

Critical Resolved View vendor source →

Halcyon experienced a critical incident on February 12, 2025 affecting REST API and Management Console, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2025, 05:12 PM UTC
Resolved
Feb 12, 2025, 06:30 PM UTC
Duration
1h 17m
Detected by Pingoru
Feb 12, 2025, 05:12 PM UTC

Affected components

REST APIManagement Console

Update timeline

  1. investigating Feb 12, 2025, 05:12 PM UTC

    We're experiencing an elevated level of errors accessing the Halcyon Console as well as our the Halcyon API. We are currently investigating the root cause.

  2. identified Feb 12, 2025, 05:51 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 12, 2025, 06:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 12, 2025, 06:30 PM UTC

    This incident has been resolved.