Halcyon incident

Elevated API Errors

Critical Resolved View vendor source →

Halcyon experienced a critical incident on September 24, 2026 affecting REST API and Management Console and 1 more component, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2026, 03:47 AM UTC
Resolved
Sep 24, 2026, 05:21 AM UTC
Duration
1h 33m
Detected by Pingoru
Sep 24, 2026, 03:47 AM UTC

Affected components

REST APIManagement ConsoleWebhooks

Update timeline

  1. identified Sep 24, 2026, 03:47 AM UTC

    We're experiencing an elevated level of API errors in the AP region and are currently looking into the issue.

  2. monitoring Sep 24, 2026, 04:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 24, 2026, 04:53 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 24, 2026, 05:21 AM UTC

    This incident has been resolved.