Halcyon experienced a notice incident on May 18, 2026 affecting Webhooks and Atlas and 1 more component, lasting 14h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 18, 2026, 07:51 AM UTC
We're experiencing an elevated level of errors and are currently looking into the issue.
- investigating May 18, 2026, 09:22 AM UTC
We are continuing to investigate the issue.
- investigating May 18, 2026, 10:23 AM UTC
We are continuing to investigate the issue.
- investigating May 18, 2026, 12:06 PM UTC
We are continuing to investigate this issue.
- identified May 18, 2026, 01:16 PM UTC
The issue has been identified and the team is working on a fix.
- identified May 18, 2026, 03:50 PM UTC
We are continuing to work on a fix for the issue.
- monitoring May 18, 2026, 06:00 PM UTC
We have restored functionality to most services and others are on the path to recovery.
- identified May 18, 2026, 06:58 PM UTC
We are once again experiencing an elevated level of errors. The team is working hard to resolve the issue.
- identified May 18, 2026, 08:10 PM UTC
We are continuing to work on a fix for this issue.
- identified May 18, 2026, 09:18 PM UTC
We are continuing to work on a fix for this issue.
- resolved May 18, 2026, 10:39 PM UTC
This incident has been resolved.