Halcyon incident

Network Connection Issues in EU

Major Resolved View vendor source →

Halcyon experienced a major incident on January 19, 2026 affecting REST API and Webhooks and 1 more component, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2026, 10:26 AM UTC
Resolved
Jan 19, 2026, 01:32 PM UTC
Duration
3h 6m
Detected by Pingoru
Jan 19, 2026, 10:26 AM UTC

Affected components

REST APIWebhooksAtlasManagement Console

Update timeline

  1. investigating Jan 19, 2026, 10:26 AM UTC

    We are currently investigating network connection issues in our EU region.

  2. monitoring Jan 19, 2026, 10:45 AM UTC

    Network connectivity is returning to all services in EU. The team is continuing to monitor.

  3. monitoring Jan 19, 2026, 10:51 AM UTC

    All systems are reporting as operational. The team will continue to monitor for signs of degradation.

  4. resolved Jan 19, 2026, 01:32 PM UTC

    This incident has been resolved.