Halcyon incident

We're experiencing an elevated level of errors accessing the Halcyon Console as well as our the Halcyon API. We are currently investigating the root cause.

Critical Resolved View vendor source →

Halcyon experienced a critical incident on February 13, 2025 affecting REST API and Management Console, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2025, 03:44 PM UTC
Resolved
Feb 13, 2025, 04:10 PM UTC
Duration
25m
Detected by Pingoru
Feb 13, 2025, 03:44 PM UTC

Affected components

REST APIManagement Console

Update timeline

  1. investigating Feb 13, 2025, 03:44 PM UTC

    We are currently investigating this issue.

  2. identified Feb 13, 2025, 03:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 13, 2025, 03:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 13, 2025, 04:10 PM UTC

    This incident has been resolved.