Halcyon experienced a minor incident on July 9, 2025 affecting REST API and Webhooks and 1 more component, lasting 7h 7m. The incident has been resolved; the full update timeline is below.
Affected components
REST APIWebhooksManagement Console
Update timeline
- identified Jul 09, 2025, 05:01 PM UTC
We're experiencing delays in our data processing systems, which is causing: - Intermittent errors when accessing the platform - Delays in displaying events and alerts - Delays in sending webhooks Important: All your data is safe and secure - nothing has been lost. Current Status: Our team is actively working to resolve this issue. Processing should return to normal shortly. We'll update this page once the issue is fully resolved. Thank you for your patience.
- identified Jul 09, 2025, 08:28 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jul 10, 2025, 12:09 AM UTC
This incident has been resolved.