Delay on outbound calls connecting
Timeline · 6 updates
- investigating Mar 11, 2026, 12:14 PM UTC
We're investigating reports of dial delay on outbound calling for some customers. Will update in next 20 minutes.
- identified Mar 11, 2026, 12:15 PM UTC
We have identified the issue and are implementing a fix. Service should be restored shortly.
- identified Mar 11, 2026, 12:15 PM UTC
Inbound calls and dashboards remain unaffected. We are investigating with urgency.
- monitoring Mar 11, 2026, 12:17 PM UTC
The fix has been implemented and we're seeing service restored to all users. We'll continue to monitor closely for a period before marking this as resolved.
- monitoring Mar 11, 2026, 12:23 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 11, 2026, 02:00 PM UTC
This incident has been resolved.