Go Cloud Communications Outage History

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Go Cloud Communications had 7 outages in the last 2 years totaling 25h 46m of downtime — averaging 0.3 incidents per month.

There were 7 Go Cloud Communications outages since July 24, 2025 totaling 25h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://gocloudcommunications.statuspage.io

Notice March 11, 2026

Delay on outbound calls connecting

Detected by Pingoru
Mar 11, 2026, 12:14 PM UTC
Resolved
Mar 11, 2026, 02:00 PM UTC
Duration
1h 45m
Affected: Go CloudPBX
Timeline · 6 updates
  1. investigating Mar 11, 2026, 12:14 PM UTC

    We're investigating reports of dial delay on outbound calling for some customers. Will update in next 20 minutes.

  2. identified Mar 11, 2026, 12:15 PM UTC

    We have identified the issue and are implementing a fix. Service should be restored shortly.

  3. identified Mar 11, 2026, 12:15 PM UTC

    Inbound calls and dashboards remain unaffected. We are investigating with urgency.

  4. monitoring Mar 11, 2026, 12:17 PM UTC

    The fix has been implemented and we're seeing service restored to all users. We'll continue to monitor closely for a period before marking this as resolved.

  5. monitoring Mar 11, 2026, 12:23 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Mar 11, 2026, 02:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 17, 2025

Call Traffic Disrupted

Detected by Pingoru
Nov 17, 2025, 10:23 AM UTC
Resolved
Nov 17, 2025, 01:27 PM UTC
Duration
3h 4m
Affected: Go CloudPBX
Timeline · 5 updates
  1. investigating Nov 17, 2025, 10:23 AM UTC

    We are aware of a UK wide issue affecting some call traffic for many telecom providers, this is already being investigated by the UK network provider. We are working with the network provider to get services restored as soon as possible and apologise for the inconvenience

  2. identified Nov 17, 2025, 10:51 AM UTC

    The network provider has identified the issue and are applying a network fix. Our team are monitoring the system call traffic and will update further shortly.

  3. monitoring Nov 17, 2025, 11:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Nov 17, 2025, 11:55 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 17, 2025, 01:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 20, 2025

Amazon Web Services (AWS)

Detected by Pingoru
Oct 20, 2025, 09:51 AM UTC
Resolved
Oct 20, 2025, 11:05 AM UTC
Duration
1h 14m
Affected: Go CloudPBX
Timeline · 2 updates
  1. investigating Oct 20, 2025, 09:51 AM UTC

    As reported on all major news channels we are aware of a worldwide 'Amazon Web Services' Outage affecting many websites, banks and telecom providers. You will receive update emails shortly with a service status page link where you can track updates on this fault. We are working with the network provider to get services restored, this is being treated with the highest urgency.

  2. resolved Oct 20, 2025, 11:05 AM UTC

    All AWS-hosted services have been tested and confirmed stable following a period of monitoring. Our Network Team will maintain ongoing observation. Please report any issues to the Service Desk through the usual channels.

Read the full incident report →

Notice July 24, 2025

Mobile Networks Disruption

Detected by Pingoru
Jul 24, 2025, 12:42 PM UTC
Resolved
Jul 24, 2025, 08:36 PM UTC
Duration
7h 53m
Affected: Go CloudPBXNuvola PBX
Timeline · 4 updates
  1. monitoring Jul 24, 2025, 12:42 PM UTC

    We are currently observing service disruptions affecting inbound & outbound calls involving some UK mobile networks. The impacted mobile networks are responding with a busy message on inbound calls. This issue is based on the mobile networks , the mobile networks are working on the issue and should have resolved soon. This is not a issue on our network, so we await the mobile networks fix Our team is actively monitoring the situation, we will continue to provide updates as more information becomes available. Thank you for your patience and understanding.

  2. monitoring Jul 24, 2025, 03:20 PM UTC

    We're still observing issues on mobile carriers and will provide an update when more information is available.

  3. monitoring Jul 24, 2025, 07:11 PM UTC

    We're still observing issues on mobile carriers and will provide an update when more information is available.

  4. resolved Jul 24, 2025, 08:36 PM UTC

    The affected Mobile Networks have updated that network traffic is returning to normal. We will continue to monitor the situation in relation to our customers phone system traffic to the affected networks.

Read the full incident report →