Go Cloud Communications had 6 outages in the last 2 years totaling 15h 19m of downtime — averaging 0.2 incidents per month.
There were 6 Go Cloud Communications outages since October 13, 2025 totaling 15h 19m of downtime. Each is summarised below — incident details, duration, and resolution information.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We have seen all traffic return to normal and are monitoring all services closely.
This incident has been resolved.
We're investigating reports of dial delay on outbound calling for some customers. Will update in next 20 minutes.
We have identified the issue and are implementing a fix. Service should be restored shortly.
Inbound calls and dashboards remain unaffected. We are investigating with urgency.
The fix has been implemented and we're seeing service restored to all users. We'll continue to monitor closely for a period before marking this as resolved.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are aware of a UK wide issue affecting some call traffic for many telecom providers, this is already being investigated by the UK network provider. We are working with the network provider to get services restored as soon as possible and apologise for the inconvenience
The network provider has identified the issue and are applying a network fix. Our team are monitoring the system call traffic and will update further shortly.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
As reported on all major news channels we are aware of a worldwide 'Amazon Web Services' Outage affecting many websites, banks and telecom providers. You will receive update emails shortly with a service status page link where you can track updates on this fault. We are working with the network provider to get services restored, this is being treated with the highest urgency.
All AWS-hosted services have been tested and confirmed stable following a period of monitoring. Our Network Team will maintain ongoing observation. Please report any issues to the Service Desk through the usual channels.