Go Cloud Communications incident

Intermittent Inbound Call Issue

Resolved after 27 minutes, affecting Go CloudPBX and Nuvola PBX, on May 8, 2025.

monitoring May 08, 2025, 07:27 AM UTC

We have been advised the issue has been cleared, we continue to monitor

Started
May 08, 2025, 07:26 AM UTC
Resolved
May 08, 2025, 07:54 AM UTC
Duration
27m
Detected by Pingoru
May 08, 2025, 07:26 AM UTC

Affected components

Go CloudPBXNuvola PBX

Update timeline

  1. investigating May 08, 2025, 07:26 AM UTC

    We are currently investigating an issue impacting some incoming calls across a small subsection of customers. this relates to issues outside of our network and an issue on a national call carrier supporting most UK Telecom providers.

  2. monitoring May 08, 2025, 07:27 AM UTC

    We have been advised the issue has been cleared, we continue to monitor

  3. resolved May 08, 2025, 07:54 AM UTC

    This incident has been resolved.

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