Go Cloud Communications incident

Incoming Calls Incident

Minor Resolved View vendor source →

Go Cloud Communications experienced a minor incident on April 16, 2025 affecting Nuvola PBX, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2025, 03:32 PM UTC
Resolved
Apr 16, 2025, 06:43 PM UTC
Duration
3h 10m
Detected by Pingoru
Apr 16, 2025, 03:32 PM UTC

Affected components

Nuvola PBX

Update timeline

  1. investigating Apr 16, 2025, 03:32 PM UTC

    We are currently investigating this issue impacting some inbound calls, the issue is affecting most UK telecom providers.

  2. identified Apr 16, 2025, 05:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 16, 2025, 05:18 PM UTC

    Inbound service has been restored and we are monitoring the platform closely

  4. resolved Apr 16, 2025, 06:43 PM UTC

    This incident has been resolved.