Go Cloud Communications incident

mobile apps on iOS

Notice Resolved View vendor source →

Go Cloud Communications experienced a notice incident on December 10, 2024 affecting Go CloudPBX, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2024, 02:13 PM UTC
Resolved
Dec 10, 2024, 04:55 PM UTC
Duration
2h 42m
Detected by Pingoru
Dec 10, 2024, 02:13 PM UTC

Affected components

Go CloudPBX

Update timeline

  1. investigating Dec 10, 2024, 02:13 PM UTC

    Identified - This morning our engineers begun to investigate reports of calls not reaching users running our Callswitch mobile apps on iOS. We have identified the issue and are working to resolve with urgency, and will provide an update within the next 4 hours.

  2. identified Dec 10, 2024, 02:13 PM UTC

    We have identified the issue and are working to resolve with urgency, and will provide an update within the next 4 hours.

  3. monitoring Dec 10, 2024, 03:46 PM UTC

    Our engineers have implemented a fix and we're seeing calls receiving successfully on iOS devices, for iOS apps. We're continuing to monitor the situation and will close this incident as resolved in due course.

  4. resolved Dec 10, 2024, 04:55 PM UTC

    This incident has been resolved.