Go Cloud Communications incident

Delay on outbound calls connecting

Notice Resolved View vendor source →

Go Cloud Communications experienced a notice incident on March 11, 2026 affecting Go CloudPBX, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2026, 12:14 PM UTC
Resolved
Mar 11, 2026, 02:00 PM UTC
Duration
1h 45m
Detected by Pingoru
Mar 11, 2026, 12:14 PM UTC

Affected components

Go CloudPBX

Update timeline

  1. investigating Mar 11, 2026, 12:14 PM UTC

    We're investigating reports of dial delay on outbound calling for some customers. Will update in next 20 minutes.

  2. identified Mar 11, 2026, 12:15 PM UTC

    We have identified the issue and are implementing a fix. Service should be restored shortly.

  3. identified Mar 11, 2026, 12:15 PM UTC

    Inbound calls and dashboards remain unaffected. We are investigating with urgency.

  4. monitoring Mar 11, 2026, 12:17 PM UTC

    The fix has been implemented and we're seeing service restored to all users. We'll continue to monitor closely for a period before marking this as resolved.

  5. monitoring Mar 11, 2026, 12:23 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Mar 11, 2026, 02:00 PM UTC

    This incident has been resolved.