Go Cloud Communications incident

Outbound calls issues due to Google Cloud outage - CS1 Users

Major Resolved View vendor source →

Go Cloud Communications experienced a major incident on October 20, 2026 affecting Go Cloud CS1, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2026, 07:07 AM UTC
Resolved
Oct 20, 2026, 08:52 AM UTC
Duration
1h 44m
Detected by Pingoru
Oct 20, 2026, 07:07 AM UTC

Affected components

Go Cloud CS1

Update timeline

  1. investigating Oct 20, 2026, 07:07 AM UTC

    Outbound calls are not working due to Google Cloud outage in some UK zones

  2. monitoring Oct 20, 2026, 07:39 AM UTC

    Our monitoring can see that calls are returning to normal now

  3. resolved Oct 20, 2026, 08:52 AM UTC

    This incident has been resolved.