Go Cloud Communications experienced a minor incident on May 2, 2025 affecting Go CloudPBX and Nuvola PBX, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Go CloudPBXNuvola PBX
Update timeline
- investigating May 02, 2025, 03:21 PM UTC
We have Identified an active UK wide network call carrier incident affecting a subsection of customers calls. This is being treated with highest priority and a fix is being implemented.
- identified May 02, 2025, 03:21 PM UTC
This is being treated with highest priority and a fix is being implemented by the UK Network Call Carriers.
- identified May 02, 2025, 03:22 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 02, 2025, 03:24 PM UTC
We have been advised by the UK Network Carriers a fix has been implemented and we are monitoring the services closely.
- monitoring May 02, 2025, 03:26 PM UTC
We are continuing to monitor for any further issues.
- resolved May 02, 2025, 03:49 PM UTC
We are continuing to monitor for any further issues.