Glia incident

[All GVA users] Virtual Assistant service disruption

Notice Resolved View vendor source →

Glia experienced a notice incident on August 24, 2025 affecting Glia Virtual Assistant (GVA), lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2025, 12:48 AM UTC
Resolved
Aug 24, 2025, 01:32 AM UTC
Duration
44m
Detected by Pingoru
Aug 24, 2025, 12:48 AM UTC

Affected components

Glia Virtual Assistant (GVA)

Update timeline

  1. investigating Aug 24, 2025, 12:48 AM UTC

    We are currently investigating an issue resulting in the Virtual Assistant being unavailable. All other Glia functionalities are working as expected. We are working to resolve this issue. Thank you for your patience.

  2. resolved Aug 24, 2025, 01:32 AM UTC

    This incident has been resolved.