Is Glia down?
Last checked 6m agoNo incidents right now.
Glia is operational right now. Last checked 6m ago; the most recent incident resolved 11d ago.
Real-time Glia status, recent outages, and incident history — pulled directly from Glia's official status page at https://status.glia.com every 5 minutes. Pingoru tracks 8 Glia services and has captured 5 incidents in the last 90 days (98.47% uptime). Get email, Slack, Discord, or webhook alerts the moment Glia reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Communications
Timeline · 5 updates
- investigating · Sep 01, 2026, 04:44 PM UTC
We are actively working with our telephony provider to resolve an issue affecting a small percentage of voice interactions. All digital channels remain fully operational and unaffected.
- identified · Sep 01, 2026, 04:51 PM UTC
The issue has been identified and we are urgently working with our provider in resolving the issue.
- identified · Sep 01, 2026, 05:17 PM UTC
The vendor has identified the issue on their end. We continue working with them.
- monitoring · Sep 01, 2026, 05:35 PM UTC
A fix has been implemented from our provider and we are monitoring the system as it recovers. We are continuing to monitor the issue.
- resolved · Sep 01, 2026, 05:38 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Overall System Status AmericasCommunicationsCoBrowsingGlia Virtual Assistant (GVA)
Timeline · 3 updates
- investigating · Aug 31, 2026, 05:29 PM UTC
We are currently investigating an issue affecting the performance of engagements. We are working to resolve this issue. We will share updated info here as soon as possible.
- monitoring · Aug 31, 2026, 05:38 PM UTC
We have implemented a fix and are monitoring the system as it recovers. We are continuing to monitor the issue.
- resolved · Aug 31, 2026, 05:43 PM UTC
The incident has been resolved, our telemetry and monitoring shows that all features are fully functional.
Latest: The incident has been resolved, our telemetry and monitoring shows that all features are fully functional.
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- Overall System Status Americas
Timeline · 4 updates
- investigating · Aug 28, 2026, 09:12 PM UTC
We are currently investigating a potential degradation of Glia performance. We are working to resolve this issue.
- investigating · Aug 28, 2026, 10:26 PM UTC
The team is continuing to investigate the current performance degradation with high priority. Our findings indicate this is impacting operator availability and the accurate reporting of engagement states.
- monitoring · Aug 28, 2026, 10:39 PM UTC
We have implemented a fix and are monitoring the system as it recovers. We are continuing to monitor the issue.
- resolved · Aug 28, 2026, 10:50 PM UTC
The incident has been fully resolved with all instances fully functional and performing as expected.
Latest: The incident has been fully resolved with all instances fully functional and performing as expected.
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- Glia Virtual Assistant (GVA)
Timeline · 3 updates
- investigating · Aug 03, 2026, 09:58 PM UTC
Our service provider has reported service disruption affecting Virtual Assistant. We are communicating with our service provider and closely monitoring the incident and their developments to fix it. Thank you for your patience.
- monitoring · Aug 03, 2026, 10:28 PM UTC
We continue to communicate with our service provider to monitor the incident closely and follow their developments to fix it.
- resolved · Aug 03, 2026, 10:54 PM UTC
Our service provider has reported that service has been restored and Virtual Assistant works as expected.
Latest: Our service provider has reported that service has been restored and Virtual Assistant works as expected.
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- Glia Virtual Assistant (GVA)
Timeline · 5 updates
- investigating · Jun 24, 2026, 05:09 PM UTC
We are currently investigating an elevated number of errors in our telemetry. We are working to solve this issue.
- investigating · Jun 24, 2026, 05:10 PM UTC
We are currently investigating an elevated number of errors in our telemetry. We are working to solve this issue.
- identified · Jun 24, 2026, 05:11 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Jun 24, 2026, 05:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jun 24, 2026, 05:22 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Potential degraded Glia performance ResolvedStarted Sep 01, 2026, 04:44 PM UTC · Resolved Sep 01, 2026, 05:38 PM UTC · 54m
- Started Aug 31, 2026, 05:29 PM UTC · Resolved Aug 31, 2026, 05:43 PM UTC · 13m
- Potential degraded Glia performance ResolvedStarted Aug 28, 2026, 10:28 PM UTC · Resolved Aug 28, 2026, 10:33 PM UTC · 4m
- Started Aug 03, 2026, 09:58 PM UTC · Resolved Aug 03, 2026, 10:54 PM UTC · 55m
- GVA Downtime ResolvedStarted Jun 24, 2026, 05:09 PM UTC · Resolved Jun 24, 2026, 05:22 PM UTC · 12m