Glia incident

[Some GVA users] Service provider reporting service disruption affecting Virtual Assistant

Minor Resolved View vendor source →

Glia experienced a minor incident on August 3, 2026 affecting Glia Virtual Assistant (GVA), lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 09:58 PM UTC
Resolved
Aug 03, 2026, 10:54 PM UTC
Duration
55m
Detected by Pingoru
Aug 03, 2026, 09:58 PM UTC

Affected components

Glia Virtual Assistant (GVA)

Update timeline

  1. investigating Aug 03, 2026, 09:58 PM UTC

    Our service provider has reported service disruption affecting Virtual Assistant. We are communicating with our service provider and closely monitoring the incident and their developments to fix it. Thank you for your patience.

  2. monitoring Aug 03, 2026, 10:28 PM UTC

    We continue to communicate with our service provider to monitor the incident closely and follow their developments to fix it.

  3. resolved Aug 03, 2026, 10:54 PM UTC

    Our service provider has reported that service has been restored and Virtual Assistant works as expected.