Glia incident

Elevated number of errors in our telemetry for SMS

Minor Resolved View vendor source →

Glia experienced a minor incident on September 24, 2025 affecting Communications, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2025, 03:46 PM UTC
Resolved
Sep 24, 2025, 04:18 PM UTC
Duration
31m
Detected by Pingoru
Sep 24, 2025, 03:46 PM UTC

Affected components

Communications

Update timeline

  1. investigating Sep 24, 2025, 03:46 PM UTC

    We are currently investigating an elevated number of errors in our telemetry. We are working to solve this issue.

  2. investigating Sep 24, 2025, 03:49 PM UTC

    We're currently investigating an issue affecting SMS communications. This incident is limited to SMS messages, and all other services are operating normally. We'll provide another update as soon as we have more information.

  3. monitoring Sep 24, 2025, 04:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 24, 2025, 04:18 PM UTC

    This incident has been resolved.